Outsourcing has gained much relevance in the business sphere for several reasons. Firstly, it allows companies to focus on their core competencies by freeing up resources and time that would otherwise be dedicated to non-essential tasks. This leads to greater efficiency and productivity in operations.

Furthermore, outsourcing provides access to specialists and cutting-edge technologies that may not be available internally. This can drive innovation and improve the quality of products or services offered by the company.

Another important factor is the ability of outsourcing to reduce operating costs. By outsourcing certain functions, companies can benefit from economies of scale, greater efficiencies, and lower labor costs in certain regions of the world.

Globalization and digital connectivity have also contributed to the growing relevance of outsourcing. Nowadays, companies can collaborate with suppliers worldwide quickly and efficiently, expanding options and increasing competition in the global market.

While it is true that large global companies often resort to outsourcing, SMEs can also benefit from this practice. Outsourcing allows them to reduce costs, access specialized expertise, improve operational flexibility, and focus on activities fundamental to their growth and business success.

Collaboration between management and legal is crucial to ensure beneficial outsourcing agreements for both the company and external providers. This involves:

1. Defining objectives.
2. Evaluating providers.
3. Negotiating contracts.
4. Managing risks.
5. Monitoring performance.

How does STT ensure quality and security in the services it offers to its clients?

• STT selects external providers that meet high standards of quality and security, evaluating their technical capability, experience, and references.
• Clear standards of quality and security are defined, including technical requirements, security procedures, and regulatory compliance.
• Regular audits are conducted to ensure compliance with standards, including on-site visits, process reviews, and regulatory compliance assessments.
• Training is provided to external providers’ employees on quality and security standards, with performance supervision to ensure compliance.
• Risk management: associated risks are identified and proactively managed, with implementation of mitigation measures and contingency plans as necessary.
• A quality- and security-focused organizational culture is promoted, both internally and externally, through regular communication, training, and promotion of best practices.
• For STT, it is important to maintain certifications such as ISO 9001:2015, 27001; these allow us to assure our clients of the quality of service and the security of the information provided to us.

In an increasingly dynamic and competitive business environment, outsourcing emerges as a key strategy to optimize resources and achieve higher levels of efficiency and competitiveness. By relying on specialized providers like Grupo STT, companies can free up internal resources, access specialized knowledge, and reduce operating costs. Contact us today at info@grupostt.com and discover how we can empower your company together!

Paola Urrutia

Communication Manager