In many occasions, when talking about Artificial Intelligence, it is associated with motor skills that a robot can have, projecting its independence, autonomy and future rebellion before humanity. But none of that happens in real life…until now. Here we explain what this strategic ally consists of and why it is beneficial to use it to save times and cost reduction.

According to figures of some Ministries of Information Technology and Communications of countries of the American continent, more than 60% of the companies, nowadays, have been forced to use this type of technology tools to achieve, among other things, better customer service.

According to Alexander Mojica, Coordinator of RPA of Grupo STT, RPA is defined as a software used to automate processes based on specific rules, intended to generate a concrete result with dynamism and accuracy.

“RPA software is a flexible tool that adapts to any internal or external process and operates when interacting and imitating people that implement the tasks”, pointed out Mojica.

It is important to remember that your company has manual processes that can be controlled through this technologic tool. For example, in the financial area, processes such as administration and settlement of budgets and payrolls can be automated. In the Human Talent area a data centralization can be achieved for the benefit of the employer as for the collaborator for situations such as vacation requests or special documentation, as well as staff access control.

One of the sectors that stands out and can mark the difference is the supply line or logistics, since with the automation of this process advantages are achieved as request for consumables and raw material and administration of inventories, as well as distribution routes and follow-up of products, all from one device and in record time.

The importance of the presence of this technology in a company is focused on the goals that the organization has projected, which can simply be gain operational efficiency, cost reduction, etc.

In the same manner, Johannan Ruíz, RPA Developer, states that Grupo STT adapts to the needs of each client that requires RPA, offering and ensuring:

• Operational efficiency.
• Reduction in response times.
• Reliability in data that is worked with.
• Cost reductions among others.

For such reason, it is very important that all the companies that are assessing the possibility of implementing these technologies and that seek to capitalize earnings in the competitive market in which we live, take into account that RPA offers many benefits that are reflected in the processes of the companies and the services they provide.

If you require more information or would like to quote RPA service of STT, please write to: info@grupostt.com